Política de reembolso

RETURN & REFUND POLICY

Every GODS & GOLD item is produced to order. We do not accept returns or exchanges for change of mind, an incorrect size or style selected at checkout, or buyer's remorse, except where required by applicable law.

Damaged, defective, or incorrect items

Please contact us at godsngold@gmail.com within 10 days of delivery if:

• Your item arrived damaged or defective
• You received the wrong product, color, or size due to a fulfillment error
• Your item has a print or embroidery quality issue

Include your order number, a brief description of the issue, and clear photos or video showing the item and the problem. Do not send the item back unless we specifically ask you to.

After we review the claim, eligible issues will receive a replacement at no cost. If a replacement is unavailable, we will issue a full refund to the original payment method.

Items that are not covered

• An incorrect size, color, or style selected by the customer
• Normal variations associated with the garment, printing, or embroidery process
• Damage caused by wear, washing, misuse, or alteration after delivery
• Carrier or customs delays
• Packages lost because an incorrect shipping address was entered at checkout
• Sale items, unless they arrive damaged, defective, or incorrect, or applicable law requires otherwise

This policy does not limit any rights available to you under applicable consumer law.

For questions, contact godsngold@gmail.com. We are here to help.